Telmex Phone & Internet

How to pay telmex bill in los cabos


As an expat settling into Mexico, one of your first priorities may be securing reliable phone and internet services. TELMEX, short for “Telecomunicaciones de México,” is one of the country’s leading providers, offering phone and internet services to residents and expats alike. In this guide, we’ll walk you through the process of getting TELMEX services and making payments, ensuring you stay connected effortlessly.

Getting TELMEX Services:

Step 1: Check Availability:
Before you can enjoy TELMEX services, ensure they are available in your area. TELMEX covers most urban and suburban regions, but it’s always wise to confirm availability. You can do this by visiting the TELMEX website or contacting their customer service.

Step 2: Choose Your Plan:
TELMEX offers various phone and internet plans to suit your needs. Consider factors like internet speed, phone features, and international calling options. Browse through their available plans on the TELMEX website or visit a local TELMEX office for personalized recommendations.

Step 3: Contact TELMEX:
Reach out to TELMEX through their customer service hotline or visit a nearby TELMEX office. Here are the contact details:

When contacting TELMEX, be prepared to provide your personal information, address, and the plan you want to subscribe to. They will guide you through the process and schedule an installation appointment if necessary.

Step 4: Installation:
A TELMEX technician will visit your home to install the phone and internet services. Ensure you are present during the installation to confirm everything is set up to your satisfaction.

Paying for TELMEX Services:

Once your TELMEX services are up and running, you’ll need to make regular payments to keep them active. Here’s how to pay for TELMEX services:

Option 1: Online Payments:

  1. Visit the TELMEX website.
  2. Log in to your TELMEX account.
  3. Navigate to the payment section.
  4. Select your payment method (credit card, debit card, or bank transfer).
  5. Enter your payment details and confirm the transaction.

Option 2: In-Person Payments:
You can pay your TELMEX bill in person at various authorized payment centers, including banks, convenience stores, and TELMEX offices. Ensure you bring your bill or account number and have the payment in cash or card.

Option 3: Automatic Payments:
Consider setting up automatic payments through your bank to ensure your TELMEX bill is paid on time every month.

Option 4: Mobile App:
TELMEX often provides a mobile app that allows you to check your bill, make payments, and manage your account conveniently from your smartphone.


Getting TELMEX phone and internet services as an expat in Mexico is a straightforward process. By following these steps and utilizing the provided contact information, you can enjoy reliable connectivity and stay connected with your loved ones while enjoying your life in Mexico. Stay connected, and enjoy your expat journey!